EKKLESIA RENAISSANT COMMUNITY SHOP
Ekklesia Renaissant Community Shop (“ERC Shop”) is an online store of Ekklesia Renaissant Consulting.Com, a business entity registered (Registration No. 53072789K) and based in Singapore.
BOOKS
Listed prices are in Singapore Dollars.
Listed prices are net retail prices on ERC Shop. They include GST in Singapore, but exclude taxes and duties that may be imposed at destination countries where the books will be shipped.
Listed prices do not include shipping or delivery. However, as part of our service, please refer to the information on domestic delivery and international shipping below.
RETURN POLICY
As the books are moderately priced, and come with generous discounts for group orders (when available), we do not accept returns except on grounds of significant manufacturing defects in printing and binding, or on grounds of significant shipping damage.
In the event of significant manufacturing defects, please write to us for resolution.
In the event of significant shipping damage, we advise customers to check, document, and report any such damage to the courier on arrival of the packages. Once the damage is registered with the courier, please write to us for resolution.
PROMOTIONS AND DISCOUNT COUPONS
Promotions and discount coupons are subject to change without prior notice.
DOMESTIC DELIVERY (WITHIN SINGAPORE)
For delivery within Singapore (excluding restricted areas and islands), we provide courier service free of charge. Order processing and delivery time is usually 2-4 working days.
We do not deliver to restricted areas (like airport transit and departure areas, police and military facilities, border checkpoints, prison complexes, Jurong Island, etc.) and off-mainland islands (like Pulau Ubin, Pulau Tekong, Southern Islands, etc.). Customers must ensure that their shipping addresses do not fall within such areas.
INTERNATIONAL SHIPPING (FROM SINGAPORE)
For international deliveries, we provide an all-in-one shipping platform that offers multiple shipping solutions with the best “live” rates and delivery times for your selection on checkout, thereby helping you save up to 70% on retail rates. You can save even more as a result of economy of scale when you ship multiple quantities in a single order, subject to the applicability of taxes and duties at the destination countries.
Taxes and duties may be imposed by the destination countries based on the quantity and value of goods imported. Our shipping platform will advise our customers during the checkout process whether such taxes and duties are applicable. The payment of these taxes and duties, if applicable, shall be the responsibility of the receiver, and shall be paid at door.
PAYMENT GATEWAY
We accept payments by credit cards, Apple Pay, and Google Pay, with Stripe as our payment gateway.
Payments are secured and processed by Stripe. As no sensitive payment credentials will hit our servers, our customers can have peace of mind when making payments on our ERC Shop.
E-BOOK SALE
For purchase of e-book (in epub format), please proceed to our Kobo store.
Terms and conditions of sale are governed by Rakuten Kobo.
E. & O. E.